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Frequently Asked Questions

Welcome! We are here to guide you through every step. You can find answers to these frequently asked questions about Trail Built Move and your subscription or view our Help Center. You can always contact us if you have any questions!

What is the practice behind Trail Built Move?

What is Trail Built Move?

Trail Built Move is functional movement for real-world terrain, designed for strength, mobility, recovery, and nervous-system reset. It’s built for trail runners, active bodies, and wild humans who want movement that translates to real life — on and off the trail.


Do I need to be a trail runner to practice?

Not at all. Trail Built Move is created for trail runners, active bodies, and wild humans; it’s practiced by anyone who moves, trains, hikes, lifts, surfs, explores, or simply wants to feel strong, capable, grounded, and recalibrate with nature. If you have a body and enjoy being outside or seeing nature — you belong here.


What styles of movement are included?

You’ll find a blend of:

  • Functional strength/core work

  • Mobility and balance

  • Trail Built Strength + Mobility

  • Trail Built Mobility + Recovery

  • Trail Built Nidra Mindset + Restore

  • Strength, mobility, and mindset practices

  • Recovery, restorative, and nervous-system resets


Where are the Trail Built moves filmed?


Move sessions are filmed outdoors, in real natural environments — trails, forests, parks, beaches, and wild spaces. Nature isn’t just a backdrop here; it’s part of the practice, to meet you wherever you are, indoors or outside.


Every offering is a chance to pause, play, and feel more alive—with fresh air and good vibes to stay strong and restore for an adventure ready tomorrow—on demand Dirty Zen.


How long are the sessions?

Trail Built Move session lengths vary so you can practice how life allows:

  • Short sessions for quick daily resets

  • Longer practices for deeper stretch and recovery

Choose what fits your day—and your energy.


• Trail Built Strength + Mobility (25-35 minutes) for strength, mobility, and recovery

• Trail Built Mobility + Recovery (25-35 minutes) for mobility, recovery and decompression

• Trail Built Mindset + Restore (nidra

~10 minutes) for deep rest and nervous system reset


How often are new sessions added?


The Trail Built Move library is growing steadily, with new practices added often as Trail Built Move continues to expand.


This is a living practice — built over time, a nice ultra.

Can I practice anywhere?

Yes. Practice at home, on the trail, while traveling — anywhere you can roll out a mat (or not). I bring nature to you wherever you are or listen with one earbud in — while out in your own green space. Trail Built Move is designed to meet you where you are.


Is this suitable for beginners?

Yes. Trail Built Move is accessible to beginners, with options and cues offered throughout. If you’re new to functional movement, yoga, or returning after time away, start slow and build naturally.


What do I need to get started?

  • A mat (or the ground works too)

  • Comfortable clothes

  • Curiosity and a willingness to move as you are

  • Nature meets us there


Trail Built is about showing up — not getting it perfect.


Real Bonks Perfect. Always.


That’s it.


see you on the trail


Kether

Trail Name — Spunky Mind

Trail Built Living

How do I reset my password?
On the Sign In page, click Sign in with password and then click on set new password, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the email, click Reset Password, and you will be directed to select a new password before being redirected to the catalog page. If you have trouble remembering your password, you can also use our Passwordless Sign-In option by requesting a Sign-In Link on the login page.
How do I access the catalog?
Once you sign into your account, navigate the Catalog section (or equivalent section name) in the top menu to access all of our videos.
Can I download videos to save them to my device?
Our content is available for streaming only and cannot be downloaded directly to your device. However, you can access it anytime by signing into your account. If you're using our mobile app, you can save videos for offline playback, allowing you to watch your chosen videos later without an internet connection.
Why am I experiencing buffering or playback issues?
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Can I create multiple accounts with the same email address?
No, each email address can only be associated with one account. If you believe you already have an account and can’t remember the login details, please use the Forgot Password link.
How do I pause or cancel my recurring subscription?
To manage your subscription, log into your account and click on your Profile in the top right corner. From there, select Purchases. You can choose to either pause or cancel your membership by clicking End Membership.
How do I change my membership plan or update my billing information?
To change your membership plan or update your billing information, sign into your account and click Profile at the top right. Then, select Purchases. To change your membership plan, click on Manage Plan under the Membership section and follow the prompts to switch to a different option. To update your billing information, click on Change Payment Method under the Payment Method section and enter your new billing details.
Why is my credit card being declined?
Many credit/debit cards have online purchase restrictions. If your card is being declined, please contact your credit card company to let them know the purchase you would like to make is valid. Also, certain credit/debit cards do not allow for recurring subscription billing, and therefore, may be denied.
How do I purchase a gift subscription?
To purchase a gift subscription, scroll to the bottom of any page on the website and click “Buy a Gift Card” in the footer. You’ll need to log into your account or create one if you don’t already have one. Then, select the subscription or bundle you’d like to gift, choose the duration of the gift, and complete your purchase by entering your payment details. After purchasing, you’ll receive a confirmation page and a confirmation email with the gift code, and a shareable link that you can send to your recipient.
How do I redeem a gift subscription?
To redeem a gift subscription, use the link shared with you by the gift sender. Clicking the link will automatically apply the gift to your account. If you don’t already have an account, you’ll be prompted to create one.
What is the Refund Policy?

We are committed to ensuring your satisfaction with our services. If you are not completely satisfied, you can request a full refund within 30 days of your purchase. To be eligible for a refund, please note the following:

  1. Refund requests must be made within 30 days of the transaction date.
  2. The request should include your order number and reason for the refund.
  3. Refunds will be processed to the original payment method used at the time of purchase.
  4. Refunds may take up to 5-10 business days to appear in your account, depending on your bank or credit card issuer.
  5. Services or products already used or accessed may not be eligible for a full refund.